Spa treatment cancellation:
We require a minimum of 48 hours notice to transfer or refund your booking, under this 100% of the booking value is chargeable.
All non-arrivals to be charged 100% of treatment price.
Spa day cancellation:
We require 72 hours notice for all cancellations to avoid a 100% charge
Group Bookings- We require 14 day notice to cancel groups of 6 people ormore.
Any bookings cancelled with less than 14 days notice will incur a 100% cancellation charge.
All promotional offers are non-refundable or transferable