Spa treatment cancellation:

• We require a minimum of 48 hours notice to transfer or refund your booking, under this 100% of the booking value is chargeable.

• All non-arrivals to be charged 100% of treatment price.

Spa day cancellation:

• We require 72 hours notice for all cancellations to avoid a 100% charge

• Group Bookings- We require 14 day notice to cancel groups of 6 people ormore.

• Any bookings cancelled with less than 14 days notice will incur a 100% cancellation charge.

• All promotional offers are non-refundable or transferable